Last Updated: 01 July 2024

1. Introduction
Welcome to Digital Depot LLC (“we,” “us,” or “our”), a digital marketing agency registered in the USA. By accessing or using our website (https://digitaldepot.us.com) and services, you agree to comply with these Terms of Service (“Terms”). These Terms govern your use of our services, including Email Marketing, SEO Management, Content Writing, Business Strategy, Media Management, and Product Management.

2. Acceptance of Terms
By engaging with our services, you confirm that you are at least 18 years old, legally authorized to enter into agreements, and accept these Terms. If you disagree with any provision, discontinue use immediately.

3. Services Overview
We provide the following services:

  • Email Marketing
  • SEO Management
  • Content Writing
  • Business Strategy Development
  • Media Management
  • Product Management

Service specifics, timelines, and deliverables will be outlined in a separate agreement or statement of work (SOW).

4. User Responsibilities
You agree to:

  • Provide accurate, current, and complete information.
  • Cooperate with our team for timely project completion.
  • Secure necessary licenses for materials provided to us (e.g., logos, trademarks).
  • Comply with all applicable laws, including data privacy regulations (e.g., CAN-SPAM, GDPR).

5. Payment Terms
5.1 Payment Methods
We accept payments via credit/debit cards, ACH transfers, PayPal on our website. All transactions are processed through a secure third-party gateway.

5.2 Fees & Billing

  • Fees are outlined in your SOW or invoice.
  • Recurring services (e.g., SEO) are billed monthly. One-time projects require upfront or milestone payments.
  • Late payments incur a 5% monthly fee or the maximum allowed by law.

5.3 Authorization
By providing payment details, you authorize us to charge agreed-upon fees. Recurring payments are automatically processed unless canceled per Section 6.

6. Refunds & Cancellations

  • Refunds: No refunds are issued for services already rendered. Partial refunds may be considered for canceled projects at our discretion.
  • Cancellations: Recurring services require 30 days’ written notice. Cancellation does not relieve outstanding payment obligations.

7. Chargebacks & Disputes

  • Disputes must be reported to us within 7 days of billing. We will resolve issues collaboratively.
  • Unauthorized chargebacks may result in account suspension, legal action, or referral to collections.
  • You waive liability for unauthorized transactions if negligence (e.g., sharing payment details) is proven.

8. Intellectual Property

  • We retain ownership of all proprietary materials (e.g., strategies, templates) unless otherwise agreed.
  • Upon full payment, clients receive a non-exclusive license to use deliverables for their business.

9. Disclaimers

  • Services are provided “as is.” We do not guarantee specific outcomes (e.g., SEO rankings).
  • We are not liable for third-party actions (e.g., platform algorithm changes).

10. Limitation of Liability
Our liability is capped at the total fees paid for services. We are not liable for indirect, incidental, or consequential damages.

11. Privacy
Your use of our services is subject to our Privacy Policy (linked on our website), which outlines data collection, usage, and protection practices.

12. Termination
We may suspend or terminate services for violations of these Terms, non-payment, or fraudulent activity.

13. Dispute Resolution
Disputes will first be resolved through negotiation. If unresolved, they will proceed to binding arbitration in Wyoming, USA, under AAA rules.

14. Governing Law
These Terms are governed by the laws of Wyoming, USA, without regard to conflict-of-law principles.

15. Amendments
We reserve the right to update these Terms. Continued use after changes constitutes acceptance.

16. Contact Information
For questions or disputes, contact:
Digital Depot LLC
Email: [email protected]
Phone: +1 (307) 434-9118
Address: 30 N Gould St, Sheridan, WY 82801

Acknowledgment
By using our services, you confirm that you have read, understood, and agreed to these Terms.